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SAP C-C4H22-2411 Exam Syllabus Topics:

Topic	Details
Topic 1	Data Integrations Advanced: Designed for Data Center Network Engineers, this section delves into advanced data integration techniques. It encompasses store data onboarding (CSV), product data integration (URL, Google Tag Manager), sales data onboarding (APIs), customer data onboarding (APIs, CSV), Predict, and the SAP Customer Data Platform connector. The emphasis is on describing and explaining these integration methods.
Topic 2	Account Creation and Settings: This section targets IT Solution Architects, covering the provisioning of environments and configuration of various settings. It includes contact data integration, DNS settings, SSL certificates, email channel setup and compliance, account security settings, and channel setup. The focus is on describing, explaining, and configuring these elements.
Topic 3	Data Collection and Contact Management: Aimed at Data Center Network Engineers, this section focuses on contact management, block lists, Smart Insight, Web Extend, relational data, and plug-in onboarding for platforms like SAP Commerce, SAP Customer Data Platform, and Magento. It assesses the ability to describe, explain, and utilize these components effectively.
Topic 4	Managing Clean Core: This section evaluates the ability of IT Solution Architects to apply clean core principles to ERP systems. It emphasizes maximizing business process agility, reducing adaptation efforts, and accelerating innovation.

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SAP Certified Associate - Implementation Consultant - SAP Emarsys Sample Questions (Q42-Q47):

NEW QUESTION # 42
The image below shows the summary page of your mobile app tutorial program. What does "583 Messages Triggered" represent? Note: There are 2 correct answers to this question.

A. It is the number of all messages sent in the Interactions program, regardless of the channel.
B. It is the number of contacts who entered the program.
C. It is the number of mobile push messages sent.
D. It is the number of SMS messages sent.

Answer: A,C

Explanation:
"583 Messages Triggered" on an Interactions program summary:
* Option B:Correct. In Interactions, this metric reflects all messages sent across configured channels (e.
g., push, SMS) in the program.
* Option D:Correct. Since it's a mobile app tutorial program, it specifically includes mobile push messages sent, a common channel for such programs.
* Option A:Incorrect. It's not limited to SMS; it includes all channels unless specified.
* Option C:Incorrect. Contacts entering is a separate metric (e.g., "Entered"), not "Messages Triggered." The SAP Emarsys Help Portal under "Interactions Reporting" explains this metric.References:SAP Emarsys Help Portal - "Interactions" (https://help.emarsys.com/).

NEW QUESTION # 43
Which of the following problems can the Email Campaign Check identify? Note: There are 3 correct answers to this question.

A. Throttling recommendations (campaign sending rate)
B. Image URLs (phishing links)
C. Custom email footer (unsubscribe links)
D. Subscriber validation (active/inactive subscribers)
E. Image Domain Consistency (same parent domains)

Answer: B,C,E

Explanation:
The Email Campaign Check in SAP Emarsys scans for issues before launch:
* Option B:Correct. It checks if image domains align with the sender domain to avoid deliverability issues.
* Option C:Correct. It flags suspicious image URLs that might indicate phishing risks.
* Option E:Correct. It ensures the footer includes required elements like unsubscribe links for compliance.
* Option A:Incorrect. Subscriber status is managed at the database level, not checked per campaign.
* Option D:Incorrect. Throttling is a send-time setting, not part of the pre-launch check.The SAP Emarsys Help Portal under "Email Campaign Check" lists these checks.References:SAP Emarsys Help Portal - "Email Campaign Check" (https://help.emarsys.com/).

NEW QUESTION # 44
How are list-unsubscribes generated?

A. A recipient changes his or her newsletter information in the account profile.
B. A recipient opts out by using the Unsubscribe link in the email header.
C. A recipient opts out by using the Unsubscribe link provided by the email client.
D. A recipient opts out by using the Unsubscribe link in the email footer.

Answer: B

Explanation:
List-unsubscribes in SAP Emarsys refer to a standardized unsubscribe mechanism:
* Option B:Correct. List-unsubscribes are generated when a recipient clicks the unsubscribe link in the email header, typically inserted via the List-Unsubscribe header (RFC 2369), which Emarsys supports for compliance.
* Option A:Incorrect. Changing profile info may update preferences but doesn't trigger a list- unsubscribe.
* Option C:Incorrect. Footer unsubscribe links typically lead to a preference center, not a list- unsubscribe.
* Option D:Incorrect. Email client links (e.g., "Report Spam") are not managed by Emarsys as list- unsubscribes.The SAP Emarsys Help Portal under "Email Compliance" details the header-based list- unsubscribe process.References:SAP Emarsys Help Portal - "Email Compliance" (https://help.emarsys.
com/).

NEW QUESTION # 45
Which of the following API permissions is required for an Emarsys API user to enable SAP Customer Data Platform integration with SAP Emarsys?

A. account.create
B. campaign.sent
C. contact.create
D. field.view

Answer: C

Explanation:
To integrate SAP Emarsys with SAP Customer Data Platform (CDP), the API user must have permissions to manage contact data, as this is a core aspect of the integration:
* Option D (contact.create):Correct. This permission allows the API user to create and update contacts, which is essential for syncing contact data between Emarsys and CDP.
* Option A:Incorrect. account.create is for managing accounts, not relevant to CDP integration.
* Option B:Incorrect. field.view only allows viewing field definitions, not data manipulation.
* Option C:Incorrect. campaign.sent is for retrieving campaign data, not contact syncing.The SAP Emarsys API Documentation and CDP integration guide specify contact.create as a key permission for this use case.References:SAP Emarsys API Documentation - "API Permissions" (https://dev.emarsys.
com/), SAP Help Portal - "SAP CDP Integration".

NEW QUESTION # 46
You delete a contact in SAP Emarsys. Which of the following happens? Note: There are 3 correct answers to this question.

A. The contact is deleted from all contact lists.
B. The contact rewards data in Loyalty is deleted.
C. The contact purchase data in Smart Insight is deleted.
D. The contact is deleted from all marketing campaigns, past and present.
E. The contact is deleted from the SAP Customer Data Platform immediately.

Answer: A,B,C

Explanation:
Deleting a contact in SAP Emarsys:
* Option A:Correct. Purchase data in Smart Insight is removed as it's tied to the contact.
* Option B:Correct. The contact is removed from all contact lists in Emarsys.
* Option C:Correct. Rewards data in the Loyalty module is deleted with the contact.
* Option D:Incorrect. Deletion in SAP CDP depends on integration settings and isn't immediate.
* Option E:Incorrect. Past campaign data remains for reporting; only future sends are affected.The SAP Emarsys Help Portal under "Contact Management" details deletion effects.References:SAP Emarsys Help Portal - "Contact Management" (https://help.emarsys.com/).

NEW QUESTION # 47
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Reliable C-C4H22-2411 Exam Prep | 100% C-C4H22-2411 Exam Coverage

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SAP Certified Associate - Implementation Consultant - SAP Emarsys Sample Questions (Q42-Q47):

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